New Medicine Service

King's Pharmacy

New Medicine Service

Your New Medicine Service in Birmingham

At King’s Pharmacy, our New Medicine Service Birmingham is here to help you! The New Medicine Service (NMS) is a free NHS service aimed at supporting individuals with long-term conditions that have been prescribed a new medication.

The New Medicine Service aims at helping improve medicines adherence, primarily focused on specific patient groups and conditions. The service aims at improving patient adherence to new treatments with the goal of reducing excess medical waste. In addition, the service aims at reducing hospital admissions from adverse drug reactions by highlighting them during the early stages of the new treatment.

Throughout your consultations with one of our expert pharmacists, you will be provided with advice and information on how best to make small lifestyle changes to aid your health and progression.



Am I eligible?

You may be eligible to receive support from the New Medicine Service if you are beginning your new course of medication for:

  • – Antiplatelet/Anticoagulant therapy
  • – Asthma/COPD
  • – Hypertension
  • – Diabetes

One of our experts will subsequently offer you the New Medicine Service and you will be asked to provide written consent to participate in the service.

One of our pharmacists will give you all the information you will need about your medications as well as how the service works throughout the initial consultation and will then arrange a phone or face-to-face follow-up a fortnight later.

Throughout your second consultation, our pharmacists will:

  • – Enquire about your new medication and how you feel about it
  • – Understand and explore any issues you may have encountered
  • – Give you all the support and advice you may require

A final meeting will then be organised for a week or two later just to finalise the process and make sure you are fully supported and advised.

If you require any extra information about this service you can call us now or simply get yourself booked in.


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This service is available at the below branches.

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Call Now:

0121 433 3072

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Opening Hours

Mon to Friday 0900 to 1800 Saturday 0900 to 1600