Earwax is a natural and necessary part of your ear’s defence system, but when it builds up, it can cause discomfort, muffled hearing, and even pain. Knowing how to safely manage earwax at home and when to seek professional help can make a real difference. At King’s Pharmacy in Birmingham, we offer a professional earwax removal service carried out by trained clinicians. Contact us today to book your appointment.
What Is Earwax and Why Does It Build Up?
Earwax, known medically as cerumen, is produced by glands in the outer ear canal. It serves an important protective function, trapping dust, bacteria, and debris before they can reach the eardrum. In most people, earwax naturally migrates out of the ear on its own. However, in some cases, it can accumulate and harden, leading to a blockage that causes symptoms.
Common reasons for earwax build-up include using cotton buds, which push wax deeper into the canal, wearing hearing aids or earphones regularly, having naturally narrow or hairy ear canals, and producing more wax than average. The NHS provides guidance on earwax build-up and advises against using cotton buds or inserting any objects into the ear to remove wax.

Symptoms of Earwax Blockage You Should Recognise
Not all earwax causes problems, but a blockage can produce a range of noticeable symptoms. These include muffled or reduced hearing, a feeling of fullness or pressure in the ear, earache or discomfort, ringing or buzzing in the ear known as tinnitus, dizziness, and an itching sensation inside the ear canal. If you are experiencing any of these, it is worth having your ears assessed by a professional rather than attempting to remove the wax yourself with objects or tools.
Safe Ways to Soften Earwax at Home
For mild build-up, softening earwax at home can help it clear naturally without the need for professional intervention. The most straightforward and widely recommended approach is using ear drops. Here is an overview of the most common options:
| Method | How It Works | Suitability |
|---|---|---|
| Olive oil drops | Softens and loosens hardened wax so it can migrate out naturally | Suitable for most adults; use two to three drops twice daily for up to two weeks |
| Sodium bicarbonate drops | Breaks down the wax structure to aid removal | Available over the counter; follow product instructions carefully |
| Hydrogen peroxide drops | Produces a bubbling action that loosens compacted wax | Lower concentration products available OTC; not suitable for perforated eardrums |
| Warm water irrigation at home | Gently flushes softened wax from the canal | Only suitable after softening drops have been used; not recommended without professional advice |
What You Should Never Do When Trying to Remove Earwax
There are several commonly used methods that can do more harm than good. It is important to avoid these regardless of how blocked your ears feel:
- ❌ Do not use cotton buds. They push wax deeper into the canal and can damage the delicate skin lining or perforate the eardrum.
- ❌ Do not use ear candles. There is no clinical evidence that ear candling removes wax, and it carries a risk of burns, blockages from candle debris, and eardrum damage.
- ❌ Do not insert any sharp or pointed objects. This includes hairpins, keys, or anything not designed for ear use.
- ❌ Do not attempt home irrigation without softening drops first. Using water alone on hard, compacted wax can worsen the blockage and cause discomfort.
When to See a Professional for Earwax Removal
Home softening drops are effective for mild cases, but there are situations where professional earwax removal is the safer and more effective option. You should seek professional help if your symptoms do not improve after two weeks of using ear drops, if you experience sudden or severe hearing loss, if you have a history of ear infections or a perforated eardrum, if you wear a hearing aid and are experiencing feedback or reduced performance, or if you feel pain, discharge, or bleeding from the ear.
Earwax blockages left untreated can sometimes contribute to ear infections. If you are concerned about an ear infection alongside your symptoms, read our guide on ear infection treatment for further information.
Professional Earwax Removal at King’s Pharmacy in Birmingham
At King’s Pharmacy, our Birmingham ear wax removal service uses microsuction, one of the safest and most effective clinical methods available. Unlike traditional syringing, microsuction uses gentle suction to remove wax under direct visualisation, meaning the clinician can see exactly what they are doing throughout the procedure. It is suitable for most people, including those with a history of ear infections or perforated eardrums in many cases, and takes just a short time to complete.
Our clinicians will assess your ears before the procedure and advise on whether microsuction is appropriate for you. No referral is needed, and appointments are available at times that suit your schedule.
Book Your Ear Wax Removal Appointment at King’s Pharmacy Birmingham
If blocked ears are affecting your hearing or comfort, do not put it off. Professional earwax removal at King’s Pharmacy is quick, safe, and effective. Find out more about our Birmingham ear wax removal service or contact the King’s Pharmacy team today to book your appointment.
Book service at Kings Pharmacy, Opticians & Travel Clinic

Frequently Asked Questions About Earwax Removal
Is it safe to remove earwax at home?
Softening earwax at home using olive oil or over-the-counter ear drops is generally safe for most adults with mild build-up and no history of ear problems. However, inserting objects into the ear, using cotton buds, or attempting home irrigation without professional advice is not safe and can cause damage. If in doubt, book an assessment at King’s Pharmacy before attempting any home treatment.
How long does it take for ear drops to clear a blockage?
Ear drops typically need to be used consistently for up to two weeks before the wax softens enough to clear naturally. If your symptoms have not improved after this period, it is a sign that the blockage may need professional removal. Using drops is also recommended in advance of a microsuction appointment to make the procedure more comfortable and effective.
Does earwax removal hurt?
Professional microsuction earwax removal at King’s Pharmacy is generally well-tolerated and not painful. Some people find the sound of the suction device temporarily loud or unusual, but the procedure itself causes minimal discomfort when performed by a trained clinician. If you have sensitive ears or are anxious about the procedure, let our team know, and they will take extra care throughout.
Can earwax cause hearing loss?
Yes. A significant earwax blockage can cause conductive hearing loss, meaning sound is physically blocked from reaching the eardrum. This type of hearing loss is temporary and typically resolves once the wax has been removed. If your hearing does not return to normal after earwax removal, it is important to seek further assessment from a GP or audiologist.
How often should I have my ears professionally cleaned?
There is no set frequency that applies to everyone. People who produce more wax than average, wear hearing aids, or have narrow ear canals may benefit from professional earwax removal every six to twelve months. Others may only need it occasionally. Our team at King’s Pharmacy can advise on the right schedule for you based on your ear health history.